FAQ - Frequently Asked Questions
Your Guide to Exploring Play and Grow Together
What is Play and Grow Together?
Play and Grow Together is an educational platform dedicated to children aged 2 to 4. We offer a variety of educational modules designed to stimulate the cognitive, social and motor development of young children, while providing parents and educators with tools to facilitate this learning at home.
What types of activities do the modules include?
Modules include a range of activities such as fine and gross motor games, language development exercises, sensory activities, introductions to basic math, and creative and artistic projects. Each activity is designed to be both educational and entertaining.
How can I pay for premium membership?
You can pay for premium membership via our integrated secure payment system. We accept several payment methods, including credit cards and PayPal. All transactions are secure to ensure the protection of your personal and financial data.
How can I get help if I have problems with an activity or module?
If you encounter any difficulties with an activity or module, our customer support team is available to help you. You can contact us by email, or via our online contact form. We promise to respond to all requests as quickly as possible.
How can I access the modules?
To access our modules, you must first register on our platform. One module is available free of charge after registration. To access all our modules, a premium membership, available for purchase, is required.
Are the modules suitable for all children?
All our modules are designed to be inclusive and adaptive, suitable for a wide range of children's developmental needs and interests. However, if your child has specific needs, please leave us a message or consult an education specialist to adapt the activities to his or her needs.
Can I cancel my premium membership?
Yes, you can cancel your premium membership at any time. Please note that our refund policy may vary depending on the terms of your purchase. For more details on cancellation and refunds, please see our terms and conditions.
What resources does Play and Grow Together offer specifically for daycare centers and education professionals?
Play and Grow Together is dedicated to supporting not only parents, but also education professionals and daycare centers working with children aged 2 to 4. We understand the importance of having resources that are adaptive and easily integrated into diverse educational environments, such as classrooms or preschool workshops.
To this end, we have developed a "Pro Access". This subscription enables them to use our modules and teaching sheets without limitation, whether to enrich their curriculum or to run educational workshops. Each sheet is designed to be used flexibly, adapting to different educational contexts and children's different learning styles.
In addition to unlimited access to resources, Pro subscribers benefit from printable files.
We hope these answers will help you better understand how Play and Grow Together can enrich your child's education. If you have any further questions, please don't hesitate to contact us. We're here to help and are committed to providing an exceptional educational experience for you and your child.
