Last updated: 16/06/2025
1. Who We Are
Welcome to Play & Grow Together, accessible at https://playandgrowtogether.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Australia) and the General Data Protection Regulation (EU 2016/679).
2. What Personal Data We Collect and Why
Comments
When visitors leave comments, we collect the data shown in the comment form, your IP address, and browser user agent to help detect spam.
An anonymised string (hash) of your email address may be sent to the Gravatar service. See Gravatar’s Privacy Policy.
Media
If you upload images, please ensure they do not contain embedded location data (EXIF GPS). Visitors can download and extract such data from images.
Cookies
We use cookies to enhance user experience, including:
- Remembering your login and display preferences.
- Saving your name and email if you leave a comment (optional).
- Improving website performance and tracking analytics.
By continuing to use our website, you consent to our use of cookies. You can manage cookie settings through your browser.
Account Registration
If you create an account, we collect your name, email, and any other profile details you provide. This information helps us deliver your orders, manage your preferences, and provide personalised content.
Newsletter and Marketing
If you subscribe to our newsletter or purchase products, we may use your email to send you updates, promotions, or relevant content. You can opt out anytime by clicking the “unsubscribe” link in our emails.
Embedded Content
Articles may contain embedded content (videos, images, articles, etc.) from third-party websites which may collect data about you, use cookies, and monitor your interaction.
3. Legal Basis for Processing (GDPR)
We collect and use your personal data only where:
- You have given consent (e.g. newsletter signup).
- It’s necessary to perform a contract (e.g. product purchase).
- It’s required by law.
- It’s necessary for our legitimate interests (e.g. spam prevention, improving our website), and does not override your rights.
4. Data Sharing
We do not sell your data.
We may share your data with:
- Third-party service providers (e.g. payment processors, email platforms).
- Authorities if required by law or to protect our rights.
- Website administrators for moderation or user management.
If you request a password reset, your IP address will be included in the reset email.
5. Data Retention
- Comments and metadata are stored indefinitely to recognise follow-up comments.
- Registered user profiles remain until you delete them or request deletion.
- Order data is retained as required by law (e.g. for taxation or legal obligations).
6. Your Rights
Under GDPR (EU) and Australian Privacy Principles, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict certain types of processing.
- Withdraw consent at any time (e.g. unsubscribe from marketing).
- Lodge a complaint with a supervisory authority.
To make a request, contact us at: info@playandgrowtogether
7. Data Transfers
Our website is hosted in Switzerland. If you are located in the European Economic Area (EEA), your data may be transferred outside the EEA. We ensure appropriate safeguards are in place.
8. Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
9. Children’s Privacy
Our services are intended for use under adult supervision. We do not knowingly collect personal data directly from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
11. Contact
If you have questions or concerns about your privacy or this policy, you can contact us at:
📧 info@playandgrowtogether.com
📍 PO BOX 321, Robina Town Center, Queensland, Australia 4230
